2341747 - Career Development Planning Implementation tips & tricks

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PLEASE NOTE: All information in this KBA has been moved to the SAP Help Guide at Implementing and Managing Career Development Planning - Overview of Career Development Planning. This KBA is planned for archival on April 30, 2024.

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This article has been put together by Cloud Product Support to provide Customers and Partners tips & tricks on Implementing (and administrating) Career Development Planning. The intend is to centralize some of the most frequently encountered Implementation issues for SAP SuccessFactors Career Development Planning and to give some tips and tricks to avoid any unnecessary delays to an Implementation and Go-Live.

This article (and sub-articles) are frequently reviewed and updated by Product Support over time, based on our experiences implementing Development Plan for new and existing customers. Use the information provided to ensure that you troubleshoot the issue you are encountering first, before opening a Support case as most the issues you may encounter already have solutions.
You can search for more solutions directly at SAP for Me.

SAP SuccessFactors Career Development Planning

Implementation Support Knowledge & Tips

Implementation Considerations when configuring SAP SuccessFactors Career Development Planning solution and related features. Below are links to articles, identifying commonly encountered issues and resolutions to help you plan a successful implementation of the product. 
NOTE: Please make sure to check the SAP for Me for any new Knowledge Articles that are not included in the below list.

This is an additional knowledge resource to SAP SuccessFactors official Implementation and Administration Guide for Career Development Planning and Administration Guide for Mentoring.

 

Development Plan

Overview information on Career Development Planning is available in the WIKI page Development Plan - Overview and Getting Started.

Configuration	Career Development Planning - Manage Templates Career Development Plan - Competency Filters Mapping Learning Activities to Competencies 2686571 - Competency field in Development Plan template	Information on Development Plan and how to configure it.
Permissions	Career Development Plan - Permissions 2835553 - User Roles for Development Plan Module	Information on how to set the permissions for Development Plan.
Administration	Career Development Planning - Check Tool Career Development Planning - Mobile Development Goals and Learning Activities - Ad Hoc Reports Development Objective - Action column options Career Development Plan and Career Worksheet - Add Learning Activity by Competency Learning Activity Catalogs - Import and Export 2614474 - How is Current Competency Rating is calculated in Development Plan? 2266866 - Importing Development Goals (Development Objectives)	Information on managing Development Plan.
Common Issues	Development Plan - All the associated learning activities should be completed before Goal completed 2195538 - Correcting the "status" of Learning Activities (CDP+LMS integration)	Most common issues when configuring and managing Development Plan.

  

Career Worksheet & Career Path

Overview information on Career Worksheet and Career Path is available in the WIKI page Career Worksheet and Path - Overview and Getting Started.

Configuration & Permissions	Career Path V2 - Setup and Permissions Career Worksheet - Families and Roles Configuration Career Worksheet - Granting Permissions Career Worksheet - Template Configurations	Information on Career Worksheet & Career Path and how to configure them.
Administration	Career Path V2 - Import and Export Career Worksheet - Role Readiness 2662612 - Role Readiness Form for Current Role in Career Worksheet 2686337 - How are Career Worksheet Roles Evaluated, Calculated and Configured?	Information on managing Career Worksheet and Career Path.
Common Issues	2812014 - Job Role Title is not showing in Role Readiness Assessment Form 2833553 - Weights are Missing on the Manage Suggested Roles Page 2849016 - Job Role not Appearing in the Career Worksheet 2199388 - Add Development Goal Option is Missing in Career Worksheet v12	Most common issues when configuring and managing Career Worksheet.

  

Career Explorer

Overview information on Career Explorer is available in the WIKI page Career Explorer - Overview and Getting Started.

Configuration & Permissions

Configuring Manage People Connection Integration Enabling Career Explorer Enabling People Connection

Information on Career Explorer and how to configure it.

   

Mentoring

Overview information on Mentoring is available in the WIKI page Mentoring - Overview and Getting Started.

Configuration & Permissions	Enabling Mentoring and Setting up Permissions 2650957 - Configuring Custom Picklists for use as Matching Criteria in Mentoring Programs	Information on Career Worksheet & Career Path and how to configure them.
Administration	Creating and Managing Open Ended/Enrollment Program Creating and Managing Supervised and Unsupervised Program Customizing Mentoring Emails through Manage Languages Tool Modifying Matching Questions and Matching Rules 2484152 - Mentoring Integration With SAP JAM - Settings & Setting-Up Groups Text Replacement Configuration 2487602 - Mentoring - What is the purpose of the Free Text Question in Mentoring Program? 2797200 - How does the Mentoring Auto-Matching Algorithm work?	Information on managing Career Worksheet and Career Path.
Common Issues	2671965 - Error message when accessing a Mentoring program via link in email notification 2440818 - Object Object error when accessing Mentoring Program 3021458 - Error: "Your sign-up form has invalid answers" - Mentoring	Most common issues when configuring and managing Development Plan.

     

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