2600206 - Failed to call SAP Analytics Cloud agent in SAP Analytics Cloud (SAC)

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2600206 - Failed to call SAP Analytics Cloud agent in SAP Analytics Cloud (SAC)

Symptom

  • Failed to call SAP Analytics Cloud agent in SAP Analytics Cloud (SAC)
  • http://localhost:8080/C4A_AGENT/deploymentinfo prompts for login and gives {"version":"1.0.<##>"}
  • http://<HostName>:8080/C4A_AGENT/deploymentinfo gives HTTP Status 403 - Forbidden

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Configure SAP Analytics Cloud Agent per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/7cb6ffb38c294a5c871d6cc6ad5b1b36.html
  2. Click "Check Configuration" and notice the error

Cause

Network proxy is blocking a request to <Hostname> on port 8080.

Resolution

If SAP Cloud Connector and Apache Tomcat hosting SAP Analytics Cloud Agent are on the same machine then use SAP Cloud Connector entries:

  • Internal Host: localhost:8080
  • Virtual Host: <Hostname>:8080

If SAP Cloud Connector and Apache Tomcat hosting SAP Analytics Cloud Agent are on different machines:

  • Ask your network proxy administrator to allow a request to <Hostname> on port 8080
  • Update the proxy settings on the SAP Cloud Connector machine to not use the proxy for requests starting with <Hostname>

See Also

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Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, agent, 403, localhost, proxy, forbidden, C4A_AGENT , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0