- Where can you find user assistance (help) for SAP Analytics Cloud (SAC) to use, configure and operate it more effectively?
- Participate in two FREE SAP Analytics Cloud openSAP courses!
- See what's new in the Q1 2020 (2020.2) release of SAP Analytics Cloud!
- Watch the Q1 2020 release video!
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SAP Analytics Cloud (SAC)
Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below:
SAP Analytics Cloud main Help Page: Get access to information about product features, system requirements, licensing, purchasing and related products.
Learn and get trained
Guided Playlists: Easy to use wizards to help connect to different data sources and use different features.
Roadmap: Learn what features are coming.
Find out What's New with each release.
Supported browsers, data sources and applications in System Requirements and Technical Prerequisites
To access on-premise data sources, download the:
SAP Analytics Cloud Agent and the SAP BOE Live Data Connector from Software Download Center.
Is SAC Down? Check SAP Cloud Availability Center
Find featured documents and articles using the SAP Analytics Cloud Support product page
New! SAC Certification
Learning section in SAP Analytics Cloud
Follow the SAP Community:
Community Expert Pages
Follow us on Social Media:
- Get answers quickly and conveniently! Try our new support services and channels:
- Expert Chat
- Schedule an Expert
- Guided Answers
- Have a how-to / non-product related error or question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- How to get fast incident resolution from SAP Support. Learn more, watch video.
- Get ready for remote support: important facts to consider.
- Follow the instructions and guidelines in KBA 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud.
- For assistance with user roles or user permissions within SAP Analytics Cloud, see the SAP Analytics Cloud online help or log an incident under LOD-ANA*.
KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- To create new S-User IDs in SAP ONE Support Launchpad, see KBA 1271482.
- For non-technical questions or escalation/speed up requests of an existing incident, contact the Customer Interaction Center (CIC) according to KBA 560499.
- Search for SAP Analytics Cloud content using Google or Bing:
Note: Add relevant text or error messages to the search field to narrow down the number of results presented.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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