SAP Knowledge Base Article - Public

2569847 - How to find your User Assistance for SAP Analytics Cloud (SAC)


Where you can find user assistance for SAP Analytics Cloud (SAC) to help you use, configure and operate it more effectively!


SAP Analytics Cloud (SAC)


Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below:

SAP Analytics Cloud main Help Page: Get access to information about product capabilities, system requirements, licensing, purchasing and related products.


Release Information
What's new?

Support Information


Learn and get trained

Get Involved, 
Stay Updated

Main page for SAP Analytics Cloud Help Page.

Guided Playlists are easy to use Wizards to help connect to different data sources and use different features in SAP Analytics Cloud.

Roadmap: Learn what features are coming.

Product updates and Future Plans.

Find out What's New with each SAC release.

Get information about supported browsers, data sources and applications in System Requirements and Technical Prerequisites.

Software downloads:

To access on-premise data sources, you may need the following software:

SAP Cloud Agent and SAP BOE Live Data Connector from Software Download Center.

Find featured documents and KBAs and search easily only in KBAs related to this product using the SAP Analytics Cloud Support product page.

2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud.

SAP Analytics Solutions Value Map

Troubleshooting performance issues in SAP Analytics Cloud - KBA 2511489.

Live Data connection error: Failed to connect to System -KBA 2544696.

SAML SSO Configuration - KBA 2487567.

Importing data from on-premise data sources - KBA 2358097.

Introducing the SAP Analytics Cloud Learning Journey.

Learning section in SAP Analytics Cloud.

Video Tutorials

Training Events.

Past event recordings.

Analytics with SAP Cloud Platform on OpenSAP.

Implementation of SAP Analytics Cloud on OpenSAP.

Introduction To SAP Analytics Cloud (SAC01) on the SAP Training portal.

Data Visualization Handbook

ASUG Webinars

Suggest improvement requests for the product or vote for Existing improvement requests on the SAP Customer Influence portal.

Follow the SAP Community:

Follow us on Social Media:

 Twitter.jpgTwitter: @SapSupportHelp: official SAP Product Support Twitter account.

Tag for SAP Analytics Cloud specific information: #SAPAnalyticsCloud

WhatsApp.pngUsing WhatsApp for Product Support updates.


sac, ua, help, analytics help, support, c4a, boc, analyticscloud, incident, troubleshooting, faq, sac faq, sac help, sap analytics cloud documentation, guides, sac support, sap analytics cloud support, ac , KBA , pam, , sac sap analytics cloud learning journey , training , everything you ever want to know about , sac but were afraid to ask , everything you always wanted to know , know about sac: but were afraid to ask , documentation , guide , sac doc , analytics guides , sac guides , sac support , sac help , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , How To


SAP Analytics Cloud 1.0