- Where can you find user assistance (help) for SAP Analytics Cloud (SAC) to use, configure and operate it more effectively?
- Participate in two FREE SAP Analytics Cloud openSAP courses!
- See what's new in the Q2 2020 (2020.8) release of SAP Analytics Cloud!
- Watch the Q2 2020 release video!
- Watch the Q2 2020 Top 5 Features
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SAP Analytics Cloud (SAC)
Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below:
SAP Analytics Cloud main Help Page: Get access to information about product features, system requirements, licensing, purchasing and related products.
Learn and get trained
Guided Playlists: Easy to use wizards to help connect to different data sources and use different features.
Roadmap: Learn what features are coming.
Find out What's New with each release.
Supported browsers, data sources and applications in System Requirements and Technical Prerequisites
To access on-premise data sources, download the:
SAP Analytics Cloud Agent and the SAP BOE Live Data Connector from Software Download Center.
Is SAC Down? Check SAP Cloud Availability Center
Featured documents & articles on the SAP Analytics Cloud Support product page
New! SAC Certification
Learning section in SAP Analytics Cloud
Follow the SAP Community:
Community Expert Pages
Follow us on Social Media:
- Get answers quickly and conveniently! Try our new support services and channels:
- Expert Chat
- Schedule an Expert
- Guided Answers
- Have a how-to / non-product related error or question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- How to get fast incident resolution from SAP Support. Learn more, watch video.
- Get ready for remote support: important facts to consider.
- Follow the instructions and guidelines in KBA 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud.
- For assistance with user roles or user permissions within SAP Analytics Cloud, see the SAP Analytics Cloud online help or log an incident under LOD-ANA*.
KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- To create new S-User IDs in SAP ONE Support Launchpad, see KBA 1271482.
- For non-technical questions or escalation/speed up requests of an existing incident, contact the Customer Interaction Center (CIC) according to KBA 560499.
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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