SAP Knowledge Base Article - Public

2569847 - Where can you find user assistance (help) for SAP Analytics Cloud to use, configure and operate it more effectively?


  • Where can you find user assistance (help) for SAP Analytics Cloud (SAC) to use, configure and operate it more effectively?
  • Participate in the two FREE SAP Analytics Cloud openSAP courses!



    SAP Analytics Cloud (SAC)


    Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below:

    SAP Analytics Cloud main Help Page: Get access to information about product features, system requirements, licensing, purchasing and related products.

    Help Guides

    Release Information
    What's new?

    Support Information


    Learn and get trained

    Get Involved, 
    Stay Updated

    Main help page

    Guided Playlists: Easy to use wizards to help connect to different data sources and use different features.

    Roadmap: Learn what features are coming.

    Product updates and Future Plans

    SAC & Digital Boardroom best practices

    Security resources and best practices

    SAP Analytics Cloud Connection Guide

    SAP S/4HANA and SAP Analytics Cloud integration best practices

    Find out What's New with each release.

    Supported browsers, data sources and applications in System Requirements and Technical Prerequisites

    Software downloads:

    To access on-premise data sources, download the:

    SAP Analytics Cloud Agent and the SAP BOE Live Data Connector from Software Download Center.

    Is SAC Down? Check SAP Cloud Availability Center

    Find featured documents and articles using the SAP Analytics Cloud Support product page

    What information do I need to provide when opening an incident?

    SAP Analytics Solutions Value Map

    Project Implementation Roadmap

    Getting Support
    Guided Playlist

    Troubleshooting performance issues in SAP Analytics Cloud

    Troubleshooting Common Chart Errors

    Live Data connection error: Failed to connect to System

    SAML SSO Configuration.

    Importing data from on-premise data sources

    Troubleshooting CORS issues with SAP Analytics Cloud

    SAP Analytics Cloud Learning Journey

    Learning section in SAP Analytics Cloud

    Video Tutorials

    Training Events

    Past event recordings

    Intelligent Decisions with SAP Analytics Cloud (currently running!)

    Authentication and Data Connectivity (starts July 23, 2019!)

    Expert guided implementation (EGI)

    Introduction to SAP Analytics Cloud on the SAP Training portal

    Data Visualization Handbook

    ASUG Webinars

    Suggest improvement requests for the product or vote for Existing improvement requests on the SAP Customer Influence portal.

    Follow the SAP Community:

    Follow us on Social Media:
    Twitter.jpgTwitter@SapSupportHelp: official SAP Product Support Twitter account.

    Hashtag: #SAPAnalyticsCloud

    WhatsApp.png SAP Product Support on WhatsApp


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    SAP Analytics Cloud 1.0