SAP Analytics Cloud gives the error "Failed to call SAP Analytics Cloud agent" when trying to import date from on-premise data sources.
- SAP Analytics Cloud
- SAP HANA Cloud Connector
- SAP Analytics Cloud Agent
Reproducing the Issue
- Install SAP Platform Cloud Connector and SAP Analytics Cloud Agent
- Connect SAP Platform Cloud Connector to your SAP Analytics Cloud Tenant
- Connect SAP Platform Cloud Connector to your SAP Analytics Agent
- Configure your SAP Analytics Cloud Agent
- Configure SAP Analytics Cloud Agent properties in your SAP Analytics Cloud Tenant
- Successfully import data from an on premise data source
- Modify the tomcat-users.xml file on the deployment hosting SAP Analytics Cloud Agent
- Restart the Tomcat deployment hosting SAP Analytics Cloud Agent
- Notice the error
Malformed tomcat-users.xml prevents SAP Analytics Cloud from being able to connect to SAP Analytics Cloud Agent hosted there
Revert your tomcat-users.xml to the state in which SAP Analytics Cloud worked.
- Help resources
- Help portal
- SAP Community ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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