SAP Knowledge Base Article - Public

2081624 - Edit Candidate Profile Snapshot - Recruiting Management

Symptom

This feature allows granted roles the ability of editing candidate’s snapshot on Application.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

What is a Candidate Snapshot?

A candidate snapshot is a copy of the candidate profile plus the information provided by the candidate on the Application page. However, the snapshot is not created at the moment the candidate applies to the vacancy, the snapshot is taken when an application is viewed by a recruiting user (recruiter, hiring manager, etc.) for the first time.

This information is stored with the application in the More Information and Background Elements sections, and is shown whenever the application is viewed. This ensures the candidate profile information is locked and will not change in the recruiting user’s view, even if the candidate edits their candidate profile during the time that the job application is being processed, it means if the candidate makes any alteration to their candidate profile it will not be reflected to the candidate snapshot.

Note: Since there is no snapshot taken before the application is viewed any changes that the Candidate makes in their Candidate Profile will reflect/sync to the Application unless it is viewed by a Recruiter or a user that has access to the Candidate list on the Job Requisitoin and a snapshot has been created. This is an expected behavior regardless if the Requisition is either Open Or Closed.

Additional Information:

  • This is an important aspect of OFCCP compliance because it ensures that all recruiting users are making hiring decisions based on a consistent understanding of the candidate's data throughout the application process. This also ensures that candidates cannot complicate any legal proceedings by changing their data to make the client seem to be practicing unfair hiring. 
     
  • If the client is seeking to adhere strongly to OFCCP best practices, It is not recommended to configure the EDIT_CANDIDATE_SNAPSHOT capability in the Application XML, since that allows the candidate profile snapshot data to be edited and changed.

Solution:

  • EDIT_CANDIDATE_SNAPSHOT: This button permission is used to grant a user permission to edit the contents of the candidate profile snapshot associated to the application. If this button is properly permissioned for the logged in user, the candidate’s information as email, phone, resume, and others can be edited.

Configuration:

This feature can be configured in two ways, the first by changing the XML templates (See implementation guide section: Job Application Button Permission Configuration this action will require partners assistance) the second by adding this permission using Manage Templates Feature. Here we will explain how to accomplish this task.

  1. Open the desired job application template you want to active this feature. (Navigate to Admin center > Manage Templates > Recruiting Templates > Job Application > Desired template)
  2. Open the section "Button Permissions defined"
  3. On this screen, if you already have other buttons configured you can just add the EDIT_CANDIDATE_SNAPSHOT permissions to the existing section, otherwise, a new section will have to be created.
  4. Make the necessary configuration, as shown in below images, and click done.
  5. Publish the template.

On this example, we created a new section in order to grant permissions to this feature to different roles in the job requisition:

ed0.jpg

After creating the new permission section we select grant the permission to all roles to the feature:

ed1.jpg

You can choose to grant permission to any role presented in the drop down as shown here:

ed2.jpg

As mentioned before, this new section was created in order to grant the feature permission to specific roles. However, as shown here, you are able to select other available features to enable in the same permission section:

ed3.jpg

After following these steps, you will be able to edit the candidate snapshot information as Resume, email, phone, etc.

See Also

2618812 - Resume not updated in application - Recruiting Management

2432535 - Updates in the Candidate Profile are not synched in the Application - Recruiting Management

2269350 - Edit Candidate Name in Application Page

Job Application Button Permission Configuration

Keywords

EDIT_CANDIDATE_SNAPSHOT, rcm, update, permission , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions