SAP Knowledge Base Article - Public

2897265 - How to Change the Account Group for a Customer or Supplier BP in SAP S/4HANA Cloud

Symptom

  • A Customer BP master record needs its Account Group to be changed in SAP S/4HANA Cloud.
  • A Supplier BP master record needs its Account Group to be changed in SAP S/4HANA Cloud.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

The account group for a Customer/Supplier Account Group a particular BP needs to be changed.

Resolution

There are two ways to change the Account Group.

Option 1: Using the Manage Customer Master Data or Manage Supplier Master Data Fiori Apps, examples below with a Customer Master Record.

  1. Open the Manage Customer Master Data App.
  2. Choose an existing Customer.
  3. Press the "Edit" button
  4. Change the Account Group in the "Customer Account Group" field e.g. change the Account Group from CUST (Customers) to SHPT (Customer: Ship to Party (only)).
  5. Press save.

Option 2: Using the Maintain Business Partner Master Data App.

  1. Open the App Maintain Business Partner Master Data App.
  2. Choose an existing Customer BP.
  3. Choose the Customer role (Not CRM002 Ship-to Party)
  4. Open the Customer: General Data tab in display mode.
  5. Press the "Maintain Acc Grp" button which is beside the Account Group Field.
  6. This will redirect to the account group change functionality.
  7. Change the Account Group, e.g. from CUST (Customers) to SHPT (Customer: Ship to Party (only)).
  8. Press save.

See Also

2805232 - How to define which Customer or Supplier Account Group(s) can be created for a BP Grouping in SAP S/4HANA Cloud.
2889293 - Cannot Change CPD Account Group in SAP S/4HANA Cloud
2757271 - How to create a Ship-to customer in SAP S/4HANA Cloud

Keywords

SHPT, Customer: Ship to Party (only), Ship-to, CRM002, FLCU00, FLCU01, 2805232, S4_PC, partner, sales, area, 2889293,  2757271 CUST, SUPL, CPD LO-MD-BP, S4HC, S/4HANA , KBA , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud all versions