Symptom
- How do I change the email address of the System Owner in SAP Analytics Cloud (SAC)?
- When you mouse over the email address of the System Owner it says "The Email of the System Owner cannot be modified".
Environment
SAP Analytics Cloud
Reproducing the Issue
When trying to edit the e-mail address of the System Owner it says "The Email of the System Owner cannot be modified".
Resolution
To change the e-mail of the system owner do the following:
- Log on to SAC as an admin user
- Go to Security -> Users
- Pick a user other than the system owner and select the checkbox to the left of the user
- Click the "Assign as System Owner" button at the top right of the page (Just left of where it says "All License Types")
- Assign the original system owner a role
- Change the e-mail of the original system owner
- Highlight the original system owner and click the "Assign as System Owner" button.
See Also
- Transferring the System Owner Role documentation
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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