2678740 - How is the Output Channel of a Purchase Order Determined

When you create new purchase orders for a particular supplier, you find the default output channel is printer (fax/email/etc). You want to know how is it determined.

SAP Business ByDesign

1. Go to Purchase Requests and Orders work center.
2. Go to Purchase Orders view.
3. Create New Purchase Order.
4. Select supplier ABC (ABC refers to the supplier ID) as the supplier, and fill all the mandatory fields. 
5. Click You Can Also: Edit Output Settings for Create PO.

You can see, the default output channel is printer (fax/email/etc).

Output channel of a Purchase Order is determined in one of the below methods which are mentioned priority wise:

1. The output channel you manually selected in purchase order via You can also:Edit Output Settings for Created/Changed/Cancelled PO
2. The output channel you maintained for purchase order in the respective supplier master data
3. The output channel you maintained in Application and User Management, Output Channel Selection for Created/Changed/Cancelled PO

1.If you manually changed the output channel in purchase order via You can also:Edit Output Settings for Created/Changed/Cancelled PO, system gives highest priority to it.

2.If no manual changes at purchase order level, system determines the output channel according to what you maintained for purchase order in the respective supplier master data, Communication tab, Collaboration subtab.

Note: in supplier master data, the output channel maintained for purchase order would valid to all of the Created/Changed/Cancelled PO. You can't specify channels separately.

3.If no output channels maintained for purchase order for the respective supplier, system determines the output channel according to the selection rule you maintained in Application and User Management, Output Channel Selection for Created/Changed/Cancelled PO.

Help Documents：

Purchase Order Processing

Create Output Channel Selection Rule for Purchase Order

Knowledge Base Articles:

1789176 - How is the Sender E-Mail Address of a Purchase Order Determined

2836163 - How to set CC Option in Email for Purchase Order Output by Default?

3395097 - Output Channel Selection Rule Not Working

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