Symptom
Where can you find partner resources for SAP Analytics Cloud (SAC) to learn, test, demo and sell it more effectively?
- Top Assets: SAP Analytics Cloud Demo and Content.
- PartnerEdge: SAP Analytics Cloud (login required). See → About | Market | Sell | Build | Implement.
- SAP Product Support incidents can only be used for errors, incorrect/missing documentation, and operations requests. See What is Support / What is Consulting.
- For missing features and functionality create an enhancement request.
- For consulting or how-to questions, please ask a question on the SAP Analytics Cloud Community or ask a question in the SAP PartnerEdge - SAP Analytics Learning Room.
- To inquire about an SAP Analytics Cloud Partner Test & Demo system, please contact your SAP partner manager or the SAP Test Demo Development Licenses for SAP Partner service.
Environment
- SAP Analytics Cloud
Resolution
Partners can direct inquiries to the following resources:
- First and foremost:
- Your own resources: leverage senior internal resources within your respective organization as the first line of support.
- Guides: re-visit the implementation guides, webinars, and product documentation listed below to be sure it’s not already covered.
- Ask your question on the SAP Analytics Cloud Community or ask a question in the SAP PartnerEdge - SAP Analytics Learning Room.
- Review resources in article: 2569847 - How to find your User Assistance for SAP Analytics Cloud (SAC) and see the SAP partneredge portal and search for Products > Analytics > SAP Analytics Cloud.
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or error messages to the search field to narrow down the number of results presented.
- Registered partners can access SAP Analytics Cloud content via the SAP Analytics Partner Collaboration Room:
- https://partneredge.sap.com/en/library/education/partnership/manage/lhub/e_ep_lhub_lrooms.html <-- access to collaboration rooms
- This collaboration room includes leveled, role based Learning Maps for SAP Analytics Cloud.
- Virtual Events
- Monthly 30 Minute Enablement Insight calls
- SAP PartnerEdge - SAP Analytics Learning Room:
- https://jam2.sapjam.com/groups/xWa3EMzmMPhfmgT3nLpvBt/content?folder_id=0sh25sJmehzph6V33IEjq2
- The SAP PartnerEdge - Analytics Learning Room event calendar is the best source of webinars for partners.
- Instructions and link to join are here: https://partneredge.sap.com/en/products/sca/about/training.html
Events Page
- SAP PartnerEdge - SAP Analytics Learning Room: https://jam2.sapjam.com/groups/xWa3EMzmMPhfmgT3nLpvBt/overview_page/bmulvUbv3fJaOoyMs6oAP4 (login required).
- SAP PartnerEdge - SAP Analytics Learning Room Events Calendar:
- https://jam2.sapjam.com/groups/xWa3EMzmMPhfmgT3nLpvBt/events
- This calendar heavily leverages the public webinar calendar: SAP Analytics Cloud events page
- This filtered search should return SAC webinars on the SAP PartnerEdge portal:
Direct contact in case of renewals, tenant owner changes and migration issues:
See Also
- Test, Demonstration, and Development on SAP PartnerEdge
- SAP Analytics Cloud - Test and Demo Environment Overview
- 2850263 - Service level agreements (SLA) for SAP Analytics Cloud partners (Classification: partnerTest)?
- 2611235 - What is happening with my SAP Analytics Cloud Test & Demo system order?
- 2624181 - How to renew a SAP Analytics Cloud Test & Demo (partnerTest) system?
- SAP partner finder for SAP Analytics Cloud
- Power your Intelligent Enterprise using SAP Analytics Cloud with SAP partner solutions on the SAP App Center
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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