- Where can you find user assistance (help) for SAP Analytics Cloud (SAC) to use, configure and operate it more effectively?
- I'm new to SAP SAP Analytics Cloud. I'm interested in working with it. Where can I start? Is there a course and/or training with the basics of SAP Analytics Cloud?
- Participate in 3 FREE SAP Analytics Cloud openSAP courses! (Access videos and content in self-paced mode):
- Discover the New Product Navigation coming to SAP Analytics Cloud (Watch the webinar, registration required)
- QRC 1 2021 Feature Updates
- Register for upcoming webinars and watch webinars available on demand!
- Please visit us at the new SAP Hana Journey site for SAP Analytics Cloud!
- SAP Analytics Cloud
Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below.
SAP Analytics Cloud main Help Page: Get access to information about product features, system requirements, licensing, purchasing and related products.
Learn and get trained!
Guided Playlists: Easy to use wizards to help connect to different data sources and use different features.
Roadmap: Learn what features are coming.
Find out What's New with each release.
Supported browsers, data sources and applications in System Requirements and Technical Prerequisites
To access on-premise data sources, download the:
SAP Analytics Cloud Agent and the SAP BOE Live Data Connector from Software Download Center.
Featured documents & articles on the SAP Analytics Cloud Support product page
Learning section in SAP Analytics Cloud
Follow the SAP Community:
Community Expert Pages
Follow us on Social Media:
- Get answers quickly and conveniently! Try our new support services and channels:
- Expert Chat
- Schedule an Expert
- Guided Answers
- Have a how-to / non-product related error or question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- We highly recommend using the Support Assistant to solve your issues faster! See the following video for more information: Introducing the support assistant and support log assistant.
- Get ready for remote support: important facts to consider.
- Follow the instructions and guidelines in KBA 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud.
- For assistance with user roles or user permissions within SAP Analytics Cloud, see the SAP Analytics Cloud online help or log an incident under LOD-ANA-ADM.
- To create new S-User IDs in SAP ONE Support Launchpad, see KBA 1271482.
- For non-technical questions or escalation/speed up requests of an existing incident, contact the Customer Interaction Center (CIC) according to KBA 560499.
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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