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SAP Knowledge Base Article - PublicSymptom
- Where can you find user assistance (help, training, and enablement) for SAP Analytics Cloud (SAC) to use, configure and operate it more effectively?
- I'm new to SAP Analytics Cloud. I'm interested in working with it. Where can I start? Is there a course and/or training with the basics of learning SAP Analytics Cloud?
- 📚🎓 Participate in FREE SAP Analytics Cloud openSAP courses! (Access videos and content in self-paced mode):
- 🔥 Introducing SAP Analytics Cloud
- 📊 Intelligent Decisions with SAP Analytics Cloud
- 🔓 Authentication and Data Connectivity
- 📝 Planning with SAP Analytics Cloud
- 📐 Planning with SAP Analytics Cloud – Advanced Topics
- 📈 SAP Analytics Cloud – Become an Augmented BI Expert
- 🆕👥 New Users and Trial Users Start Here!
🔥📰 HOT NEWS!
- Visit out new 🎓 learning journeys!
- What’s New in SAP Analytics Cloud Q1 2024 (Blog) and What's New in Q1 2024 (Video).
- Visit our new SAP Analytics Cloud Onboarding Resource Center!
- Please visit us at the new SAP Analytics Cloud Community!
Environment
- SAP Analytics Cloud (Enterprise and Embedded)
Resolution
Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below.
SAP Analytics Cloud main Help Page: Get access to information about product features, system requirements, licensing, purchasing and related products.
- Get answers quickly and conveniently! Try our new support services and channels:
- Expert Chat
- Schedule an Expert
- Guided Answers
- Have a how-to / non-product related error or question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- We highly recommend using the Support Assistant to solve your issues faster! See the following video for more information: Introducing the support assistant and support log assistant.
- Get ready for remote support: important facts to consider.
- Follow the instructions and guidelines in KBA 2487011 - What information do I need to provide when opening cases with SAP Analytics Cloud.
- For assistance with user roles or user permissions within SAP Analytics Cloud, see the SAP Analytics Cloud online help or log an case under LOD-ANA-ADM.
- To create new S-User IDs in SAP for Me, see KBA 1271482.
- For non-technical questions or escalation/speed up requests of an existing case, contact the Customer Interaction Center (CIC) according to KBA 560499.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add any relevant text, keywords, warning messages or error messages to the text search field to filter the results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
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