SAP Knowledge Base Article - Public

2943255 - XML file of B2B credit memo cannot be generated in edoc_cockpit for TW eDoc solution

Symptom

Even a B2B credit memo is cancelled, the process status of this document in edoc_cockpit is still in "Invoice XML Downloaded" instead of "Cancelation Occurred".

Environment

  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Cancel a B2B credit memo.
  2. Check the process status in APP edoc_cockpit.

Cause

This is a legal requirement that XML file of B2B credit memo(document type of such XML file: B0501) generation will be blocked when cancellation happened.

Resolution

As a supplier, if a credit memo needs to cancelled, XML file of B2B credit memo(B0501 xml file) should not be generated as cancellation credit can only be raised by buyer. As a purchaser, if a credit memo needs to cancelled, cancellation XML file of B2B credit memo(B0501 xml file) should be generated and issued to tax authority.

Keywords

KBA , CA-GTF-CSC-EDO-TW , eDocument Taiwan , How To

Product

SAP S/4HANA Cloud all versions