SAP Knowledge Base Article - Public

2943102 - Recruiting Approvals tile at times shows more information to some requisitions - RCM

Symptom

When accessing Recruiting Approvals to check the pending approvals for Recruiting Job Requisitions, there are times where the tile shows the requisition pending only with the Job Title and Location, and at times it shows Job Title, Location, Hiring Manager and Job Requisition ID.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

This happens because the fields hiringManagerName and recruiterName in the job requisition are empty.

Resolution

The system doesn't allow configuration to what is displayed in terms of fields in the Recruiting Approvals tile. If the recruiterName and hiringManagerName are empty in the job requisition details, these fields in the Recruiting Approvals tile will be empty as well. So it's not displayed as "  (Hiring Manager)" the system opts out of showing this field at all in the Recruiting Approvals tile.

In case having the ability to control what is shown in the to-do tile would be a good feature for RCM, whether it means the ability to remove these additional fields or adding more, please consider raising an Enhancement Request for this in our Influence Page, where you can suggest new ideas and improvements to the SuccessFactors products. There you can submit an idea or search and vote for existing ideas that you consider relevant, so they can become an enhancement for future product versions.
 
Please take a look at the following KBA on how to submit enhancement requests: 2090228 – How to submit enhancement requests for SAP SuccessFactors products.

See Also

2090228 – How to submit enhancement requests for SAP SuccessFactors products

Influence Page

Keywords

hiring, manager, to, do, home, page, job, requisition, offer, approval. , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Recruiting all versions