SAP Knowledge Base Article - Public

2942710 - Onboarding Initiated but candidate not available as Invalid Legal Entity passed

Symptom

  • Onboarding initiated but candidate not appearing in review tile
  • Error "An invalid legal entity XXXX was passed”

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Initiate onboarding for candidate in recruiting
  2. Onboarding initiated successfully
  3. Navigate to home page notice review tile not available for onboardee
  4. Error "An invalid legal entity XXXX was passed." received

Cause

  1. An invalid legal entity value was passed from RCM to ONB
  2. Internal code for legal entity was passed not external code

Resolution

  1. Navigate to Admin Center
  2. Manage Permission Roles
  3. Locate OnboardingBpeAdmin role
  4. Edit
  5. Locate MDF Foundation Objects
  6. Grant permission for Legal Entity
  7. Also grant permission for other Foundation Objects which are used in mapping so error doesn’t reoccur for different object for example department.
  8. When you test with new candidate external code should be passed and onboardee visible in review tile

Keywords

Legal entity, company, internal code, external code, An invalid legal entity was passed, foundation object , KBA , LOD-SF-OBX-RCM , Integration RCM , Problem

Product

SAP SuccessFactors Onboarding 1911 ; SAP SuccessFactors Onboarding 2005