SAP Knowledge Base Article - Public

2941602 - Duplicate time off error triggered during recalculation for partial absences

Symptom

Recalculation of absences throws an error 'An identical absence request was already submitted a few seconds ago. As such, this request will be ignored. Please do not try to submit another absence. Instead, please refresh your list of absences and check whether the original absence has been created.'

Environment

SAP SuccessFactors Employee Central: Time Off

Reproducing the Issue

  1. Run recalculation of absences.
  2. Navigate to time alerts in administer time for a user or check the recalculation report.
  3. Error is thrown for partial absence of the same time type on the same day.

Cause

A validation was introduced in b2005 for identical time records which is causing the issue.

Resolution

Engineering team is working on fixing the issue. This KBA will be updated with the details of fix soon.

In the mean time, as a work-around, one of the partial absence can be cancelled, and the other one needs to be updated to show the total hours. If there were two requests on the same day for the same time type with 2 hours and 1 hour, then cancel one and edit the other to 3 hours.

Keywords

An identical absence request was already submitted a few seconds ago. As such, this request will be ignored. Please do not try to submit another absence. Instead, please refresh your list of absences and check whether the original absence has been created, Duplicate employee time, Recalculation, Time Off, INC0061168, TIM-15911, Partial Absences , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HXM Core 2005