SAP Knowledge Base Article - Public

2907544 - Purge All Soft Purged Users in User Permanent Purge


  • Can I purge all my inactive users?
  • Is there a way to purge all inactive users?
  • How to mass delete all inactive users?

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SAP SuccessFactors HXM Suite

Reproducing the Issue

In 1911:

  1. Log into your instance.
  2. Go to "Data Retention Management"
  3. Click on "User permanent purge"
  4. You will see the option: "Purge all inactive users"


In the b2005 release you can now use the "Purge all inactive users" via "User Permanent Purge" to completely delete inactive users that are already purged using DRTM Master Data Purge or Purge Inactive User. You can use the new option to delete inactive users without having to identify them by user ID or assignment ID in a CSV file.

See Also

  • 2088065 - Data Retention Management - Purge Data - Platform
  • 2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users
  • 2392076 - User Permanent Purge feature
  • 2904560 - First Half Release b2005 - Platform Release Information FAQ


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