SAP Knowledge Base Article - Public

2905910 - Error Message Occurred While Approving an MDF Workflow

Symptom

Error message Occurred While  Approving a MDF Workflow, You would receive an application error when trying to approve MDF workflow.

The application error id would be accompanied by  Error: The attachment  XXXX is already being referenced by another object or field. Please try to export the attachment or download the attachment and upload it again.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

 Employee Central - Workflows

Reproducing the Issue

1. Employee sent Medical claim to system with attachment file
2. Benefit Admin sent back medical claim to employee for correct the amount of claim
3. Correct the amount and re-submit
4. warning message5.

Error: The attachment  XXXX is already being referenced by another object or field. Please try to export the attachment or download the attachment and upload it again.

Or

Approve or Update Workflow

ttyeeprovisioning.png

Cause

Code issue defect

Resolution

This is a known issue. The engineering team will Deployed a Fix as seen below:

Patch:

  1. Fixed: b1911p20 (27-Mar-2020)
  2. Patch Note: PTCH-32175

 

Permanent fix:

  1. Release Note: MDF-34406
  2. Date Release: b2005

Please use the below workaround in the meantime:

  • Download your attachment and upload again in workflow page.
  • It will allow customer to approve the workflow request.

Keywords

PTCH-32175, PTCH-32175, MDF-34406, attachment  with ID  is already being referenced by another object or field. Please try to export the attachment or download the attachment and upload it again. , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-EC-WFL , Workflows (Rules & XML) , Problem

Product

SAP SuccessFactors HXM Core 1911