- Candidates are unable to upload Resume when submitting application.
- Resume field is blank.
- Resume dissappears.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Candidate is trying upload an attachment to the resume field on the application
- The resume upload appears to have been succesful and a green tick is present.
- A moment later it is noticed that the uploaded resume has dissappeared and the field is now blank.
The Engineering team have written a code fix which is aimed to be delivered as part of a patch release on 27th March 2020. It is to be noted that this patch date may be subject to change.
There is a workaround available through the means of disabling the resume parsing feature.
This can be achieved by accessing Provisioning -> Company Settings or can also be carried out in the UI by navigating to Admin Center -> Manage Recruiting Settings.
Upload, Resume, Application, Candidate Profile, Career Site, Disappear, Blank, Empty, fix , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem