SAP Knowledge Base Article - Public

2904209 - cannot change approver when dynamic workflow group is deleted

Symptom

When a workflow is already triggered to a dynamic group as role, the workflow is still in-process and the dynamic group (workflow group) is deleted from the instance, we cannot change the approvers for this workflow via manage workflow requests, we can only decline the workflow.

Environment

SAP SuccessFactors Employee Central: Employee Central Workflows

Reproducing the Issue

Testing- Delete dynamic group:

 

Checked that we can edit approver via manage workflow reqeusts:

 

 

After deleting the group, we cant edit approvers:

 

 

 

Then we created a new group with exact name:

 

Even after creating with exact name, the workflow shows no reference added:

We still cannot edit the approvers in workflow now:

 

 

Resolution

Engineering is working on enhancing this behavior so that approvers of a workflow where dynamic group reference is deleted can be changed at a later point of time.

Please contact support quoting engineering ticket number of track release information for ticket #ECT-132521. As of now, we do not have disclosure on delivery plans for the above.

Keywords

ECT-132521, dynamic group, change approver, deleted approver, deleted dynamic group , KBA , LOD-SF-EC-WFL , Workflows (Rules & XML) , Product Enhancement

Product

SAP SuccessFactors HXM Core 1911