SAP Knowledge Base Article - Public

2903872 - What prompts new hire's to re-sign their I9

Symptom

Candidate is requested to re-sign their I9 form along with the Hiring Manager

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Candidiate/Hiring Manager has already Signed the I9 form, but now they are requested to re-sign the form again.

Resolution

This is the expected behaviour of the system.
When the process is restarted to correct/amend information then a new I9 form will be generated and both the candidate and Hiring Manager will be asked to re-sign the form.

Keywords

I9, Restart, re-sign, incorrect, data, NES, candidate, manager , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To

Product

SAP SuccessFactors HCM Core 1908