SAP Knowledge Base Article - Public

2903834 - SAP Analytics Cloud - Users are getting duplicated seemingly at Random in SAC.

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • When users are logging into the SAC Platform, they are finding that there users are getting randomly duplicated, even with dynamic user creation disabled and enabled this behavior is occuring. 

Environment

  • SAP Analytics Cloud (Enterprise) 2020.5

Reproducing the Issue

  1. Create a User in the SAC Platform.
  2. Ensure User has credentials. 
  3. Let the User log in
  4. Monitor the User's section
  5. Observe that new user is duplicated. 

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0