SAP Knowledge Base Article - Public

2903549 - Completion status is not reflecting in Development Plan

Symptom

The learning activity status of a training is not updating on the development plan but the training is completed in LMS.

Environment

  • SAP Successfactors HXM suite
  • SAP Successfactors Career Development plan
  • SAP Successfactors Learning Management System

Reproducing the Issue

  1. An item is added to a learning activity from the development plan > find in catalog.
  2. The item is then completed via a learning history connector import from LMS.
  3. The learning activity status is not updated.

Resolution

  • This is an expected behavior confirmed by product management.
  • The learning history connector should be used to migrate learning history records and not record completion in bulk.
  • The user must complete the item or an admin must record learning in LMS using the record learning tools. (Users > Tools > Record learning)

Keywords

learning, development plan, learning activity, status, completion, CDP, not synchronized, completion not sent, item, course, training, LMS , KBA , LOD-SF-LMS-CDP , Career Development Program , LOD-SF-CDP-LA , Learning Activity Plan (LMS) , LOD-SF-CDP-LMS , Learning Integration , Problem

Product

SAP SuccessFactors Learning 1908