SAP Knowledge Base Article - Public

2902686 - Schedule Publication fails due to email attachment size, however same SAC Story exports as PDF is much smaller in SAP Analytics Cloud (SAC)

Symptom

  • The size of PDF file generated via Schedule Publication is much bigger than the size of PDF file when manually exported from the same SAC Story.
  • Schedule Publication might fail due to the large email attachment.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.03 or later
  • SAP Analytics Cloud (Enterprise) on AWS (Cloud Foundry based)

Reproducing the Issue

  1. Use Schedule Publication functionality in SAC to schedule the Story and disctribute it as a PDF format over email to recipients
  2. The size of PDF file generated via Schedule Publcation is much bigger than the size of PDF file when manually exported from the same SAC Story. Depending on the objects (chart, graphics, tabs) in the Story, the PDF genertated during schedule could be double the size of manual export.
  3. As a result, Schedule Publication might fail due to the large email attachment.

Resolution

The maximum mail delivery size allowed per email including attachment is 12MB.

Prior to SAC Wave 2020.07, PDF export during schedule is under 4k resolution (2560x1080), however in manual export, laptop where the export is happening it is on lower resolution such as 1280x720 so the size is smaller in manual export vs scheduling export. If you will try to have 4k resolution on laptop and try to export manually then the size of the manual export will be even larger.

From SAC Wave 2020.07, PDF export during schedule is changed to resolution 1920x1080 to decrease the file size.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0