SAP Knowledge Base Article - Public

2902532 - Some Charts display differences between Mobile App and Chrome browser in SAP Analytics Cloud (SAC)

Symptom

Some Charts on SAC Mobile App display differences on title font and are cut even using responsive pages.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.2.10

Reproducing the Issue

Reproduction Steps:

1. Create a Story base on a SAPBW4HANA Live Connection.

2. Add a responsive page.

3. Add different charts.

4. Refresh the story from Chrome browser and from SAC Mobile App and they show differences like these:

- Tittles charts are Bold and data no bold on chrome but on Mobile App they are displayed opposite: no bold tittles and bold data

- Chart are cut on Mobile.

- On iPad 5th Gen some tables are blank and after zooming out data is displayed.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0