SAP Knowledge Base Article - Public

2902221 - "Private External Group" cannot be seen in JAM despite having Advanced or Enterprise license


When creating a new group in JAM, the option "Private External Group" is not available despite having Advanced or Enterprise licenses.

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SAP JAM Collaboration

Reproducing the Issue

  1. Enter JAM instance
  2. Click on Groups in the header > Create Group
  3. Notice that there are only two options: Public and Private; there is no "Private External" option


Enable the "External Group Creation" in Features (choose YES):

  1. Log in as JAM Admin
  2. Go to Product Setup
  3. Click on Features
  4. Scroll down and search for "External group creation"


private external group, jam, external group creation, features, unavailable, not available , KBA , LOD-SF-JAM-GRP , Group Issues , Problem


SAP Jam Collaboration all versions


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