SAP Knowledge Base Article - Public

2901615 - [Error Message or Behavior] in SAP Analytics Cloud (SAC) & SAP Digital Boardroom KBA Template - Product Version Specific (LOD-ANA Template)

Symptom

The following Behavior occurs in SAP Analytics Cloud (SAC):

  • One particular user isn't able to load imported data models.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.4.0

Reproducing the Issue

  1. Have 2 Users.
  2. Log in with First User
  3. Observe that you can access reports
  4. Check that all data is there
  5. Log out of First User
  6. Log in with User 2
  7. See that your homescreen isn't working
  8. Go to report that uses imported data
  9. Observe that report doesn't load
  10. Go back to homescreen
  11. Observe that User 2 can't log out
  12. Close down tab with SAC Running in it

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0