SAP Knowledge Base Article - Public

2901606 - "File upload is not permitted due to security risk" while uploading resume from Google Drive

Symptom

In the external career site, when candidates try to upload the resume from Google Drive the error message "File upload is not permitted due to security risk".

Environment

SAP Successfactors Recruiting, external career site,

Reproducing the Issue

Create a Candidate profile in your external career site which has Mobile Apply Enabled and that has the option  "Enable Upload of documents from Google Drive" under Manage Recruiting Site.

And, when you try to upload the resume, by clicking on "Upload from Google Drive"

You will receive an error  "File upload is not permitted due to security risk"

Resolution

Our Engineering team is aware of this issue and is working on a fix for the same. We will update this KBA with the tentative dates of the fix. 

Meanwhile use the other two methods of upload : 

  • Upload from Device
  • Upload from Dropbox

Also, if you want the end users to not use this option of Google drive until the fix is rolled out, you can have the following setting disabled :

Admin Center -> Manage Recruiting Site -> Uncheck the option 

Keywords

Career site, Resume, Google Drive, File upload is not permitted due to security risk , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting 1905

Attachments

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