SAP Knowledge Base Article - Public

2901131 - Not able to close ID_MS1_OS Panel in Orientation step - US

Symptom

candidate stuck at ID_MS1_OS panel due to field greyed out

Reproducing the Issue

Complete the Onboarding PHV and NES step for the candidate

Move forward to Orientation step for the candidate 

Panel is presented as greyed out field and not able to proceed further.

Error throws "fields cannot be left blank"

Resolution

Candidate can be moved to NES to recomplete it.

The key StateWithholding_ID_W_4_MSExempt can be changed to No from Superadmin

Keywords

Panel, StateWithholding_ID_W_4_MS , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding 1911