This article shows how to provide write or edit access to contactEmail field or any field for Internal Candidate profile
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SAP Successfactors Recruiting Management
Reproducing the Issue
1. Go to Careers > Click "My candidate profile" as an internal candidate
2. Verify that the Email address field is read-only:
Cause: Even there's a write access in the field-permission for internal candidates, as long as the candidate profile field is currently being mapped to succession data model (sm-mapping) then the system behavior is that the field will be read-only since any update should be done in the Employee Profile.
If sm-mapping was removed or wasn't configured, then the expectation is that we can edit the field in the candidate profile. If the field needs to be synchronized with Employee Profile via sm-mapping, then any update on the fields should be done to the Employee Profile.
sm-mapping, unable to edit email address, internal candidate profile field, read-only, read only , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To