SAP Knowledge Base Article - Public

2900678 - How to give edit access to email field for Internal Candidate profile - Recruiting Manageme

Symptom

This article shows how to provide write or edit access to contactEmail field or any field for Internal Candidate profile

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Successfactors Recruiting Management

Reproducing the Issue

1. Go to Careers > Click "My candidate profile" as an internal candidate
2. Verify that the Email address field is read-only:

Resolution

Cause: Even there's a write access in the field-permission for internal candidates, as long as the candidate profile field is currently being mapped to succession data model (sm-mapping) then the system behavior is that the field will be read-only since any update should be done in the Employee Profile.

If sm-mapping was removed or wasn't configured, then the expectation is that we can edit the field in the candidate profile. If the field needs to be synchronized with Employee Profile via sm-mapping, then any update on the fields should be done to the Employee Profile.

Keywords

sm-mapping, unable to edit email address, internal candidate profile field, read-only, read only  , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions