SAP Knowledge Base Article - Public

2900628 - Sync values from Application to Candidate Profile after application was compelted - RCM

Symptom

Is there a way to sync the information from the application to the candidate profile that was edited after the application ocurred?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Apply to a job requisition;
  2. After having applied, edit a value from a field;
  3. Notice that this information is not synched to the Candidate Profile.

Resolution

The system syncs the information from the Candidate Profile to the Application, when the application is started by the candidate. When the candidate submits the application the information changed or added in the fields that are present in both templates in synched.

This sync only happens in this specific moment, which means that if a change is done, either by the candidate or by the Recruiter using the edit snapshot feature, this will not reflect on the Candidate Profile.

Keywords

edit, candidate, snapshot, sync, profile, application, information, value, from, to , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions