SAP Knowledge Base Article - Public

2900494 - [ONB2.0] Candidate sent from External ATS is not visible in Dashboard

Symptom

Initiate the oData API call for the External ATS to pass the candidate to ONB and open the dashboard and you will not see the Candidate listed here

Environment

Successfactors Onboarding 2.0

Reproducing the Issue

Initiate oData API from External ATS with past start date
Open the dashboard
Candidate will not be listed here

Resolution

For the external ATS candidate must have the Start Date as Current Day + 1 day only, (Means the Future Date Only)
Also for the external ATS flow use the Standard Process form the Out of the box process i Process variant manager only. Custom Process will not work. Ad the business rule should be in place t pick the Process.

Note: Past Date in Start Date field will be supported form the 2005 release

Keywords

Onboarding 2.0, External ATS, oData API , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

Product

SAP SuccessFactors Onboarding 1905