SAP Knowledge Base Article - Public

2900288 - Attchment are not being sent with Notification

Symptom

When Notification is send which has attachment configured in it, Notification is sent without any attachment. 

Environment

Success-factors Onboarding

Reproducing the Issue

Login to Instance and Go to Email Queue
Open the Notification that is send and check the attach file section which will be Zero

Resolution

Go to Notification -> Search the notification and enable the below option

Do not attach forms to Email and SAVE the changed. Resend the notification and check the Email queue again. 

Keywords

Onboarding, Notification, Attachment , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding 1905