SAP Knowledge Base Article - Public

2899625 - Production Bug Fix Feature is not Available in Test Tenant

Symptom

You observe that Production Bug Fix feature(PBF) is not available in your one test tenant, wherein this is available in another test tenant.

Environment

SAP Cloud Application Studio

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

Pre-Requisites:-

  1. The work center view Production Fix Authorization is already assigned to studio developer.
  2. The solution is scoped with the Deployed status.

Steps to Reproduce:-

  1. Login to SDK.
  2. Open the deployed solution.
  3. You will see the option for Open Correction is missing in the solution explorer.

Cause

Production Bug Fix feature will be available only in Pre-Production and Production tenants. Even though it will show as test tenant in SDK, the tenant type should be of Pre-Production for this to be available.

The system logic will always check the role of the tenant before deciding what features to enable and will not enable the PBF functionality in any tenant other than a productive or Preproductive tenant. So this depends on the below 2 factors for a test tenant:-

  1. Tenant Type: Test (Role Code:7)
  2. System Purpose : Pre-Production(System Purpose : 03)

System Purpose will be defined based on the change project in your system. For eg: If the change project is a remote change project then the system purpose will be test(not pre-production) and the PBF functionality will not be enabled.

Resolution

Your tenant cannot be used for both remote change projects (test tenants) and production bug fixes (productive/Preproductive tenants). Hence you can either change the system purpose to pre-production based on your requirements or not to use the PBF functionality in this particular tenant.

See Also

https://blogs.sap.com/2019/11/14/working-with-partner-solutions-during-upgrade-and-associated-errors/

Keywords

Production Bug feature not available Bug Fix feature is not visible Open Correction button is not visible Close correction is not visible PBF functionality is not working as expected , KBA , bug fix is not available in test tenant , pbf functionality , open correction button is not visible , fix correction not working , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , AP-RC-BDS-1O , ByDesign Studio OneOffs , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions