SAP Knowledge Base Article - Public

2898515 - Unable to Add E-Mail to Sales Quote

Symptom

Unable to add E-Mail to a sales quote via Server Side Panel

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open Outlook.
  2. Go to server side pane.
  3. Search for Sales Quote.
  4. Option to Save E-mail to the sales quote is missing.

Cause

The functionality is currently not available

Resolution

This is the current system behavior

Keywords

add e-mail to sales quote, server side intergration , KBA , add email , server side intergration , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Product Enhancement

Product

SAP Cloud for Customer core applications 2002