SAP Knowledge Base Article - Public

2898468 - Newly created KUT List field shows code instead of description in Offline

Symptom

KUT fields are showing code value instead of description in Offline

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Create a new list field in online mode.
  2. Sync.
  3. Go Offline.
  4. The list field shows the code instead of description.

Cause

There is a certain delay for offline code list activation when new Key User Extension field is introduced. This is because the code lists are cached on the C4C server and this cache only gets refreshed after 4 hours.

Resolution

Do a full sync after 4 hours to see the description in the list field

Keywords

offline, list field, code value, description , KBA , code value , offline , list field , code description , AP-RC-MOB-OFL-RT , Offline Runtime , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions