The new quick view functionality does not work in Unassociated Emails OWL
SAP Cloud for Customer
Reproducing the Issue
Go to Unassociated work center view.
- Click on the link to open a record.
- The new quick view is not opened.
If the user is not assigned to Activity - Emails workcenter view the functionality will not work
Assign the user to the Email work center view under Activity work center
new quick view, unassociated email , KBA , unassociated email , new quick view , LOD-CRM-SC-EML , Email , Problem