SAP Knowledge Base Article - Public

2898201 - Signature step issue - Candidates not able to Submit All Documents as button is not visible

Symptom

After completing NES step (Step2) in ONB 1.0, candidates sign the forms post that they are not able to submit all documents. Due to which candidates are moving to signature step where the assigned processor picks the activity and clicks submit all documents button post that candidates are moved to all documents submitted status. 

Environment

Preview & Production

Reproducing the Issue

Login as candidate > Complete the NES step & sign the forms

Post signing congratulations message appears and request to close the browser without print package with submit all documents button

Resolution

In Super Admin > Account Options set the value True for “PrintPackage.RequiredPressSubmitButtonToSubmitDocuments”

Keywords

Submit All Documents, Signature step, Not moved to all documents submitted , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , How To

Product

SAP SuccessFactors Onboarding 1905