SAP Knowledge Base Article - Public

2898038 - error to upload phone information

Symptom

When you import or validate bulk records (>10), you see errors on same import UI upto 10 rows from beginning row in import file and rest rows are not validated nor the job/results are shown in the monitor jobs page.

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central: Employee Data Import

Reproducing the Issue

Based on the real-time threshold set in 'import employee data', a job will be scheduled and submitted to process records. 

Here as in below, real time threshold is 10, so any file with more than 10 data rows will be submitted to be run asynchronously and results should be shown in monitor jobs page:

But even with number of records more than 10, when we try to validate or import, the first 10 data row's results are shown in this same import employee data page and no job is scheduled in monitor jobs page.

Resolution

If you correct at-least first 10 data rows to be error free, then the validation from 11th row till the end will happen in a scheduled job and results will then be shown in monitor job results.

Keywords

monitor jobs, scheduled job, validate results, import results, import employee data. , KBA , LOD-SF-EC-PER , Personal & Global Information , How To

Product

SAP SuccessFactors HCM Core 1908