SAP Knowledge Base Article - Public

2897491 - Cannot use Any Country/Region in Data Retention Time Management - Recruiting Management

Symptom

When using Data Retention Time Management (DRTM) there is no option to select Any Country/Region when creating a Purge Rule.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create a new Purge Rule;
  2. Select DRTM for Candidates or Application;
  3. Go to the Counties picklist to select "Any Country/Region";
  4. Notice that there is not that option, the only available options are the countries defined on Manage Data.
 

Resolution

This is not possible to be done using DRTM, as the Data Retention Time Management uses the Objects for the countries to validate the data persistence time on the system. Another reason why it is not possible to be done, is because the system is validating the countris with the ISO Country List, which does not contain an option for Any Country/Region, and that means that we don't have a way to select all countries.

Keywords

country, drtm, data, retention, time, management, persistance, object, manage, iso, list, any, region, all, cannot, use , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions