SAP Knowledge Base Article - Public

2897319 - [ONB 2.0] Error Occured in step:Update Internal Hire - Validate HRIS data for User

Symptom

When you initiate an Onboarding for new hires from RCM, you see the below error in BPE Process tile for the candidate process.

Error Occured in step:Update Internal Hire - Validate HRIS data for User
Error in Saving the HRIS request for the internal hire:Status:(ERROR) msg:(Business key-start-date-has invalid value: for entity homeAddress for userSysid:******

Environment

Successfactors Onboarding 2.0

Reproducing the Issue

1) Initiate ONB for Candidate
2) Go to BPE Process tile and verify the error

Cause

Improper mapping in Recruit to Hire data mapping page with respect to Home Addressed Entity

Resolution

Verify the homeAddress entity mappings defined in Recruit-to-Hire (to what start-date it is mapped - Job Requisition/Job Application).
Accordingly whether that field has start-date value during Initiate Onboarding.

You need to Maintain the Start Date value in the Job Req/ Job Application which is mandatory

Keywords

Onboarding 2.0, BPE Error, BPE Process , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding 1905