SAP Knowledge Base Article - Public

2897183 - Unable to assign custom workcenter to a business role

Symptom

You have created a new custom workcenter and you want to assign it to a business role but it is not visible to be assigned.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Create a custom workcenter under Administrator-->General Settings-->Create custom workcenter.
  2. Try to assign it to a business role.
  3. You are unable to view the newly created workcenter.

Cause

This is because you have not created a custom workcenter view under the custom workcenter.

Resolution

Create a custom workcenter view under the cnewly created custom workcenter and you will be able to assign it to a business role.

Keywords

custom workcenter, workcenter, workcenter view, business role, assign workcenter , KBA , custom workcenter , workcenter , workcenter view , business role , assign workcenter , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins all versions