SAP Knowledge Base Article - Public

2896654 - The Employee Responsible of Supplier Invoice Be Overwritten after Send Back for Revision

Symptom

After approver send a supplier invoice back for revision, the employee responsible in the invoice is overwritten to the approver. Revise Supplier Invoice task is sent to approver himself.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Open supplier invoice ABC (ABC refers to the supplier invoice ID). You can see the status of it is In Approval,
  4. Go to General tab and then sub tab Parties and locations tab. You would see employee responsible is D, and the responsible approver is E (D and E refers to name of employees).
  5. Log in approver E's account.
  6. Go to Manage My Area work center.
  7. Go to Approvals view.
  8. Find the approval task for supplier invoice ABC, click Send Back for Revision.
  9. Repeat steps 1-4 to check Supplier invoice ABC.

You can see the status of the invoice changed to In Revision, and the Employee Responsible changed from D to the approver E.

As a consequence of the above, you can also see that the Person Responsible for the relevant task "Revise Supplier Invoice ABC" is assigned to E, instead of D.

  1. Go to Application and User Management work center.
  2. Go to Business Task Management view.
  3. Search task "Revise Supplier Invoice ABC". 

You can see the Person Responsible for the task is assigned to the new responsible employee, approver E.

Cause

This is the expected system behavior.

Resolution

In current release, it is not possible to keep the employee responsible in invoice unchanged after send back to revision.

In order to notify the initial employee responsible of the revise request, approver E can forward the task manually to employee D by following steps.

  1. Go to Supplier invoicing work center
  2. Go to Tasks
  3. Search and select respective task
  4. Click on Actions button and choose Forward

Also, if employee D make change in supplier invoice ABC and submit it for approval again, the employee resposbile will change back to D accordingly.

Keywords

Send Back for Revision, Supplier Invoice, Employee Responsible, Approver, Wrong Person Responsible,Revise Supplier Invoice , Revise Sent to WrongP erson, Revise Task Not Sent , KBA , AP-SIP , Supplier Invoice Processing , Problem

Product

SAP Business ByDesign all versions