SAP Knowledge Base Article - Public

2896531 - [ONB 2.0] Error- No permission to create object! in Custom Data Collection Step

Symptom

Time Stamp error is appearing when New hire click on Additional paper work tile in Home Page.

Error:

An application error occurred. Please try again later, or notify support (with the error information of errorId=f21fa180-2ddb-421e-8793-94b5aab00afa, timestamp=2020-02-18T18:27:46.196+0000, and the version information from the current screen) if the issue keeps occurring.

Environment

Successfactor Onboarding 2.0

Reproducing the Issue

Login as New Hire Using the URL, User ID and Password ( This can be fetched from Emil Serviced and Search for Welcome Email Sent to Candidates)

Resolution

Go to Manage Permission Roles-> Select the Roles user is part of-> Edit permission was not selected for RBP --> Onboarding 2.0 or Offboarding 2.0 Object Permissions -->Onboarding data collection user configuration.
You need to add permission to make New hire is able to access Additional Data collection page

@ Support Engineer: Check Internal Memo for the Logs

Keywords

Onboarding 2.0, Custom Object, Custom Data Collection , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding 1905

Attachments

CDC1.JPG