SAP Knowledge Base Article - Public

2896424 - HTTP request failed in Export Software Collection

Symptom

When moving items between collections in the Export Software Collection app, in the validation step, an HTTP requested failed error is displayed similar to the following:

2896424 - Error 1.png

2896424 - Error 2.png

Environment

  • SAP S/4HANA Cloud 2002
  • Export Software Collection App 

Reproducing the Issue

  1. In the Export Software Collection app, select one or more items 
  2. Click Move Items
  3. Complete the Select and View Dependent Items steps
  4. In the Validation Step, receive the HTTP request failed errors as shown under symptom 

Resolution

  • SAP Product Development has identified a bug in the Move Items feature and is working to resolve it in a future Hotfix Collection
     
  • As a Work Around, there are three options:
    1. Customers can use the Merge feature of the Export Software Collection app to merge the full source collection (source of the failed Move Items) with the target collection
      • The source collection will not be able to be used any more
    2. Customers can use the Hotfix feature of the Export Software Collection app to export the necessary items from the source collection
      • Each changed item to be exported has to be explicitly added to the Hotfix
      • This option means that the source collection can still be used
      • A Hotfix can only be performed for a collection that has had a full export since the last Upgrade (S/4HANA Cloud 2002 in February)
    3. An incident can be created for component BC-SRV-APS-EXT-SL requesting that, as per SAP Knowledge Base Article 2896424 (this KBA), Development Support can try to move the items manually
      • Development Support cannot guarantee that the request can be completed successfully
      • Development Support needs an exact list of the items to be moved, including the source collection name and target collection name

Keywords

HTTP Request failed, Export Software Collection, Move Items, unknown internal server error , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem

Product

SAP S/4HANA Cloud 2002