SAP Knowledge Base Article - Public

2896058 - Getting error "Cannot read property 'id' of null" when accessing MDF portlet

Symptom

User are getting an "errorMessage=Cannot read property 'id' of null " when trying to access an MDF object on their profile

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Go to Employe File

2. Go to the MDF object on the profile

3. an exception is raised and with errorMessage=Cannot read property 'id' of null

Resolution

1. Go to Configure People Profile

2. find the MDF block

3. correct the MDF Screen ID to the correct one

Note: you can confirm the correct screen ID by checking Manage Configuration UI

Keywords

KBA , LOD-SF-EC-PP3 , People Profile (PP3) , LOD-SF-MDF , Metadata Framework , Problem

Product

SAP SuccessFactors HXM Suite all versions