SAP Knowledge Base Article - Public

2896002 - Error "You are not authorized for this service org." occurs when creating customer project.

Symptom

Error "You are not authorized for this service org." occurs when creating customer project.

Environment

SAP S/4HANA Cloud.

Reproducing the Issue

  1. Enter all of the necessary data in app "plan customer projects".
  2. Save.

Cause

The role assigned to the user has "No access" for the Write authorization.

Resolution

  1. Check the project management role assigned to the user ID in app "Maintain Business User".
  2. Go to app "Maintain Business Role" to find the assigned business role.
  3. Go to tab "Assigned Business Catalogs".
  4. Change the Restrictions of "Write, Read, Value Help" from 'No Access' to 'Unrestricted'.
    KBA.png

Keywords

You are not authorized for this service org. , create customer projects, plan customer projects. , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud all versions