SAP Knowledge Base Article - Public

2894476 - Generation of Billing Document Request in spite of accounting indicator "Non-Billable Demand"

Symptom

You're using the accounting indicator "Non-Billable Demand" in your Service Orders/Confirmations. However, the item can be Released For Billing and system creates BDRs .

Environment

S/4HANA Service Cloud

Reproducing the Issue

  • Update the accounting indicator S1 in your service document 
  • Complete the document and check option "Release For Billing" is available

KBA3.png

  • BDR is created 

kba4..png

Cause

This is an intended behaviour.

Accounting Indicators don't prevent  BDR's generation. It's used to control the amount billed to the customer.

Resolution

Define a Discount of 100% for condition type DAI2.

  • Select the app "Set Material Price (Sales)
  • Choose the Condition Type DAI2

KBA10.png

  •  Select the product / accounting indicator S1

KBA11.png

  • Set a discount of 100%

KBA12.png

  • Go to item prices detail : there must a discount of 100%. If not, press button Reprice. 

KBA14.png

  • Finally, BDR will be created with value 0. You can filter these the billing documents or delete them in the app "Manage Billing document Request"

 

kba16.png

Keywords

BDR, accounting indicator , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-BIL , S4CRM: Billing in Service Management , How To

Product

SAP S/4HANA Cloud all versions