SAP Knowledge Base Article - Public

2894281 - Outlook Invitation not being sent to the interviewer

Symptom

Using Interview Central the Outlook Invitation does not arrive to the interviewer.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

- schedule an interview and confirm the interviewer

- no invitation appears in the calendar when the interviewer checks Ourtlook

Resolution

Be sure that the template associated to that trigger does not contain Images coded directly in the HTML.

The correct way to add images there should be using the URL of an image.

We recomand to use our SF FTP server for this.

If you need to upload an image to our server please contact SAP Product support providing the relevant information as explaned here: https://launchpad.support.sap.com/#/notes/2157471

Keywords

Outlook Invitation not sent, image, email template , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions