SAP Knowledge Base Article - Public

2893675 - Error: General Ledger Account Alias XYZ Does not Exist

Symptom

You are trying to post an Expense Report fetched from Concur and it fails with error, General ledger account alias XYZ does not exist.

[XYZ represents General Ledger Account Alias at ByD (which is also Account Code at Concur)].

Payment Type = Company Paid

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Go to the Concur View.
  3. Go to the Expense Reports Sub view and search for Expense Report XX[represents Expense Report Id].
  4. Click on Post.

Error: General Ledger Account Alias XYZ Does not Exist.

Path to find Account Code at Concur:

Login with Administrator User>Administration>Expense>Expense Admin>Accounting Administration>Account Code[which is nothing but the GL Alias at ByDesign].

Cause

If the Payment Type is Company Paid, then check the Clearing Account Code under Expense Entry in the JSON.

The Clearing Account Code will be null or XYZ.

How to Download JSON:

  1. Go to the General Ledger work center.
  2. Go to the Concur View.
  3. Go to the Expense Reports Sub view and search for Expense Report XX[represents Expense Report Id].
  4. Click on Download JSON button.

Resolution

To handle company paid expense, you can maintain a group ID (GL Alias code) for the payment type code Company Paid in the SAP Concur Expense. The group ID must be for Other Liabilities account type. The posting for the company paid expense is made against the Other Liabilities account.

Path to maintain the GL Account Alias at ByD.

  1. Go to the Business Configuration work center.
  2. Go to the Activity Charts of Accounts, Financial Reporting Structures, Account Determination.
  3. Click on Edit Account Determination Groups.
  4. Under General Ledger, Click on Groups for Other Liabilities and Maintain the Group Id which is the GL Account Alias Id to be maintained as Account Code in Concur. 

Keywords

Concur, Company Paid, General Ledger Account Alias,Clearing Account Code , KBA , concur , company paid , clearing account code , general ledger account alias , AP-FMD-EER , Business ByDesign: External Expense Report , How To

Product

SAP Business ByDesign all versions