SAP Knowledge Base Article - Public

2892019 - SAP Analytics Cloud - Key figures aren't refreshing without having to re-import Live Data Model

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Whilst using a Live Data Source, end users were finding that they had to re-import the Live Data Model to get the data to refresh, it wasn't doing so automatically. 

Environment

  • SAP Analytics Cloud (Enterprise) 2020.<WAVE>.<PATCH>

Reproducing the Issue

  1. Log into SAC.
  2. Go to Files.
  3. Go to Where the Report is stored.
  4. Access the report with Live Data.
  5. Observe that data hasn't refreshed.
  6. Try to Refresh the Data.
  7. Experience that it doesn't refresh. 
  8. Re-import the Live Data.
  9. Expeirence that it does refresh.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0