SAP Knowledge Base Article - Public

2891835 - How to Create an Initial Consent Opt-In Email Campaign - RCM


This Knowledge Based Article explains how to create a separate initial-consent opt-in email campaign for each locale or segment targeted.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management



  1. Recruiting  Marketing  New Email Campaign 
  2. Add the token [[EMAIL_CONSENT_OPT_IN_URL]] to the email.
  3. Search for candidates fulfilling the locale or other segmentation requirements, and add them to the campaign.
  4. Click Admin Center > Manage Data.
  5. Search for and select the campaign object for the initial consent opt-in email campaign.
  6. Click Take Action Edit.
  7. From the dropdown menu for Include Recipients Who Have Neither Accepted Nor Refused Consent, select Yes, and click Save.

  8. Review the email on the Email Campaigns screen, and click Send.

Note: The token [[EMAIL_CONSENT_OPT_IN_URL]] is resolved only if the email campaign is set for Include Recipients Who Have Neither Accepted Nor Refused Consent as documented in the following step.

See Also

KB article 2875521 - CRM - Understand Email Campaign Details - Recruiting


Email Marketing, RCM, RMK, SF, Success Factors, CRM, e-mail , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , How To


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